Great Customer Service
I was very impressed with GetTeck's great customer service from the 1st phone call. They were extremely helpful over the phone and when the technician came to pick up my virus infected laptop; he took the time to show me about the virus. He was extremely helpful and shared a great deal of information regarding the virus and provided recommendations for the future. I would highly recommend GetTeck.
Angela - West Chester, OH
Professional & Quick Service
I had a serious problem with my Toshiba laptops ability to charge, requiring the entire jack on the motherboard to be replaced. They picked up the system from my home and then repaired it quickly and at a great price. I will definitely use GetTeck again!
Sargent Kevin Brady - Covington, KY
Excellent and Prompt Service
I had major problems with viruses attacking my computer. My regular mobile computer guy had been out at least three times trying to remove the different viruses. After each service call, I encountered other problems that did not exist before the computer was serviced. Mike is the 3rd computer tech to work on my computer within a month. He solved all the problems with my computer immediately. I have finally found the right computer tech and will be working with Mike from now on.
Dorothy Wilson - Cincinnati, OH , Retired
Easy and Professional Same Day Service!!!
Same day service that is extremely easy and professional. Mike fixed our broken Wii console and it's as good as new. I would highly recommend this business and will call again if i run into any more technical problems. Excellent service!
Stephanie - Indian Hill, OH
Quick and easy to work with
After returning home from a 2 week vacation, I powered up my system only to have the hard drive fail. After making the call to GetTeck, Mike was knocking at the door the next morning. Mike took my system back to his shop and after a few days I had a huge hard drive installed and all of my important information transferred over. My system is like new again!
Steve B. - Cincinnati, OH
Extremely professional, and A+++ Service.
Mike and the team at GetTeck were very helpful, and were able to get my laptop repaired for me at nearly half the cost of everyone else I called. They made me feel comfortable and well taken care of. Very attentive and were always eager and Honest, never tried to sell me up on other products.
Thanks, I would highly recommend them!!
Brian - Cincinnati, OH
They did a great and efficient job of getting my desktop up to speed. www.wirelesszone.com/mason
Jonathan - Burlington, KY , Enterprise Wireless LLC.
Superior Computer Repair Service
I was very surprised when the GetTeck repairman turned up on Sunday to fix my computer. He was polite, professional and very helpful - and he did not charge me an arm and a leg for the service. He fixed my machine just fine.
LaVerne Parrish - Cincinnati, OH , GetTeck Computer Service
Friendly, efficient, understandable
Ya know when you walk into a place like a car or computer repair shop, that you are likely to have one of two things happen: One, you get shafted by the repair guys tacking on "extra" services that you don't ask for, or taking longer than is necessary to fix your problem. Two, you get a fair or slightly high price, but don't understand what’s going on, what the problems are, how they're fixing it, how long it’s going to take, etc... These guys are fast, I mean really fast. They say that most problems have a 1-3 day turnaround, and rush jobs can sometimes be completed by the end of the business day if the machine is brought in early enough. They're friendly, knowledgeable, and don't speak in tongues or riddles. They give you the straight information in terms you can understand, from the problem, to the solution. They service, repair, and upgrade all kinds of equipment. IBM PC's, Macintosh, printers and peripherals, laptops, servers and networks, and some electronics, cameras, and cell phones. They do service calls all over the greater Cincinnati are. They participate in e-cycling, taking donations of computers, peripherals, and electronics, refurbishing them, and donating them in turn to schools, the Red Cross, international aid groups, and families in the Cincinnati area who are in need of some modern trappings. GetTecks owner runs his business well. Every service is flat rate save for odd situations, and the prices are clearly told to you over the phone. They’ve worked on my laptop and desktop, and two days later had them returned to me with a new operating system installed, all my documents and settings already in the same places I left them, as well as a dvd backup of all my music and video. They can even keep your files backed up on their server, and they guarantee their work.
Linden S. - Batavia, OH
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