Prompt & professional
Mike arrived when he said he would & did what needed to be done to my computer in a very professional manner. He explained everything very simply along the way. I would certainly refer him to anyone needing help.
Dave W - South Lebanon, OH
Friendly, efficient, understandable
Ya know when you walk into a place like a car or computer repair shop, that you are likely to have one of two things happen: One, you get shafted by the repair guys tacking on "extra" services that you don't ask for, or taking longer than is necessary to fix your problem. Two, you get a fair or slightly high price, but don't understand what’s going on, what the problems are, how they're fixing it, how long it’s going to take, etc... These guys are fast, I mean really fast. They say that most problems have a 1-3 day turnaround, and rush jobs can sometimes be completed by the end of the business day if the machine is brought in early enough. They're friendly, knowledgeable, and don't speak in tongues or riddles. They give you the straight information in terms you can understand, from the problem, to the solution. They service, repair, and upgrade all kinds of equipment. IBM PC's, Macintosh, printers and peripherals, laptops, servers and networks, and some electronics, cameras, and cell phones. They do service calls all over the greater Cincinnati are. They participate in e-cycling, taking donations of computers, peripherals, and electronics, refurbishing them, and donating them in turn to schools, the Red Cross, international aid groups, and families in the Cincinnati area who are in need of some modern trappings. GetTecks owner runs his business well. Every service is flat rate save for odd situations, and the prices are clearly told to you over the phone. They’ve worked on my laptop and desktop, and two days later had them returned to me with a new operating system installed, all my documents and settings already in the same places I left them, as well as a dvd backup of all my music and video. They can even keep your files backed up on their server, and they guarantee their work.
Linden S. - Batavia, OH
Professionalism with personal touch
My PC was failing to launch beyond the Windows operating system. I called GetTeck and the system was picked up and quickly restored to excellent working condition as promised. I appreciated the objective evaluation of the problems and the suggested solutions without necessary sales pitches one has come to expect. I will not hesitate recommending GetTeck to anyone needing PC solutions.
Williams O. - Cincinnati, OH
GetTeck, get set, and GO!
Mike from GetTeck made my machine faster, synched my calendars, fixed my audio issues, destroyed the systems nasty viruses, and even tamed my wild beast of a house cat. You don't get that just anywhere!
Thanks Mike. You made another dreaded encounter with the Cyber World a tolerable and even enjoyable experience when, how, where, and for the price as quoted. Kudos to you and the team.
Roger Bell - Covington, KY , Bellcraft Properties
I was so upset when the screen on my laptop cracked. These guys took care of me, and quickly too! It only took them a week's time to fix and get my laptop back to me. And after calling around, they also had the most fair prices to work on it. Thanks so much! We'll definitely come back to you if we have any more problems!
Larissa & Stefani - Springdale, OH
Above and Beyond
Who would say that having a virus on your computer was a great experience??? Finding Mike and GetTeck took all the stress away and working with Mike was informative, interesting, and easy. He did more for me than fix the virus and my computer is in better shape than ever, and well protected now. So, yes....the virus was a good experience!!
Terry - Cincinnati, OH
I've been saved!!! By GetTeck!!! I was in a bad, bad, bad place and they pulled me from the depths of a living hell on earth. God bless you Mike!
Jim O'Keefe - Loveland, OH
Thanks Mike. . . You're the Best!
I called GetTeck regarding a problem with my laptop. I was expecting to drive across town and wait while someone looked at my computer. Instead, the technician spent about 5 min on the phone with me and fixed my problem free of charge. In the future I will definitely take all my tech support business to them and refer anyone I know who needs their service.
Scott B. - Cincinnati, OH
Great Onsite Service!
I work for a small office in Cincinnati and it came time that we needed our computers networked so we could share files internally and access them securely from home as well as print to a single printer. I am not computer savvy and we did not know anyone locally who could do this for us. I called around and talked to a few companies but was just confused after I got off the phone, GetTeck was the only one that could explain everything in a way that even I could understand and their prices were much lower than anyone else I had talked to. They were able to schedule us in for the next day and one of their friendly techs showed up right on time. He was able to set everything up for us in a matter of hours and even train us on how to share files, print, and access everything remotely. If you are a small business and need any help with computers I HIGHLY recommend GetTeck. They are professional, fast, reliable, and you can’t beat their prices.
Josh M. - Cincinnati, OH
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