GetTeck is amazing
Not only does GetTeck repair computers, but they are also amazing at fixing video game systems - Wii, Xbox360, and PS3. Even better, they come to your hose to pick up your system (which is invaluable to stay/work-at-home parents).
Mike Ulloa, the owner, arrived promptly as scheduled at my house to pick up my broken PS3. I wasn't sure what was wrong with it (power supply, yellow light of death, or motherboard!), but Mike assured me that they could fix it, regardless of the issue.
He wasn't boasting. Not only did my PS3 come back as good as new, Mike was more than willing to answer my frequent questions and fill me in on how the repair on my PS3 was coming. Having dealt with Sony's PS3 repair service, this was a blessing for me. Mike explained that my system's power supply was okay, and that they needed to re-ball (re-solder) the processing chips. However, he called a day later to let me know that the problem was more serious. Still, Mike held to his original estimate for repairing my system, replacing the motherboard and re-balling the processor chips all for $175 (make sure you get the coupon from their website).
Even though GetTeck does hundreds of repairs, I felt like they took a personal interest in my work order. You'll never get that level of customer service from Sony. Also, unlike Sony, GetTeck guarantees the repairs for 1 year. And their local! If you need PS3, game system, or PC repairs, you can't go wrong with this company.
Joseph Hargett - Cincinnati, OH
Prompt & professional
Mike arrived when he said he would & did what needed to be done to my computer in a very professional manner. He explained everything very simply along the way. I would certainly refer him to anyone needing help.
Dave W - South Lebanon, OH
The Cavalry Still Rides
Life is generally grand in PC Universe...until it generally isn't: and when it generally isn't, life can become exceedingly stressful exceedingly quickly. Such was the case in my formerly, blissful piece of technical real estate, on an otherwise uneventful day several weeks ago.
I discovered GetTeck via Google search, and elected to contact them after preliminarily gleaning GetTeck's reputation by reading the many testimonials of customer satisfaction. Also, I found the company's pick-up service to be a very attractive feature. Right away, I was pleased by Mike's personable, knowledgeable and professional communication: he listened patiently as I described the issues with my system. Nothing inspires consumer confidence toward a good product or service, like a strong, positive gut-feeling at the onset. My conversation with Mike produced this positive result. The willingness of GetTeck to stand behind their work through warranty speaks volumes.
GetTeck did a resoundingly excellent job at repairing my PC's capacitors and motherboard. My system was cleaned and checked for problems. GetTeck's level of quality assurance, or test and re-test repairs, ensured that my returned system works without a hitch, and far better than it ran before its issue.
Even more superlatively impressive: Mike made an emergency service call to my home to repair a separate self-imposed issue that occurred when I attempted to repartition my hard drive without success. Mike spent approximately 1 1/2 hours in the late evening rescuing my system. This impromptu service call was appended to the end of an extremely long work day that involved at least one trip out of town. Yet, Mike was as personable, professional and patience as always as he worked doggedly. Yes...the cavalry still rides it seems: under the awesome business banner of GetTeck.
Emmanuelle Yisrael - Cincinnati, OH
Awsome, Quick Service
I called Mike in a frantic on Thursday and thought my desktop was crashing. I work 3 jobs from home and I don’t have time for computer problems. The technician from GetTeck came the next morning at 9:30 and spent 3 hours fixing my computer problems and educating me on the use of the system. He saved me! I will call GetTeck in a flash when I need help again! THANKS!
Connie - West Chester, OH
SuperUser Account -
Very Professional & Well Spoken
Mike worked through all my issues in a very professional manner. He stuck with it until the job was done right and didn't charge me an arm and a leg! This is a Five Star Outfit.
Charles Khulenberg Jr - Williamsburg, OH
Good Work as Usual!
Thanks, GetTeck - You did good work, as usual.
Josephine Keenan - Cincinnati, OH
Highly Recommended. . .
Mike was very friendly and offered free advice concerning my system. They cost effectively replaced failing DC jacks in two of my Dell laptops. Their service even included free pick up and drop off of the systems. I would readily recommend GetTeck to anyone.
Don - Hamilton, Ohio
This place is awesome
I had a cracked laptop screen and got it replaced for way cheaper than what HP quoted me. I dropped it off Saturday and got it back the following Monday. All the workers there were friendly and didn't hassle you about getting work done at this shop. They also recommended other shops that could do similar work faster for more money or cheaper but they would take longer. I had them go ahead and do it because I didn't feel like paying more money and time wasn't an immediate factor. Overall service was great. I got exactly what I wanted, and the experience went well.
Steven S. - Cincinnati, OH
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